Our promotion types and main conditions
We offer welcome offers, deposit-based bonuses, bonus spins, cashback and ongoing rewards for active customers. Every offer carries its own value, qualifying games and wagering rules, which means we show the key terms before you decide whether to claim it. Your bonus sum may depend on the payment method, account status and promotion period displayed in the offer details.
Among new online casinos Canada customers can weigh up, our New brand is organised around clear conditions and practical rewards. A deposit match may add a percentage of your opening deposit to your balance, while complimentary spins may apply to one selected slot or a specified group of games. We normally calculate cashback from eligible losses over a set time frame and credit rewards for loyal players according to every customer’s activity tier.
What each promotion includes
Our welcome offer is intended for qualifying new customers and may combine a deposit bonus with complimentary spins. We credit deposit bonuses with a disclosed amount after you make an eligible deposit. Free spins give you a defined number of spins on approved games, and any winnings from them remain subject to the offer’s playthrough requirement. Cashback returns a percentage of qualifying net deficit, while no-deposit rewards can include a small balance of promotional funds or a limited number of free spins without a deposit.
| Promotion | What we offer | Main condition |
|---|---|---|
| Welcome package | A deposit match, free spins or a combined reward | New customer status, minimum deposit where stated and a time limit |
| Deposit bonus | A percentage of an eligible deposit | Use the qualifying payment method and meet the deposit threshold |
| Free spins | A set number of spins on selected games | Play the eligible slot and meet the stated wagering requirement |
| Cashback | A percentage of qualifying net losses | Use during the promotion period and meet any turnover threshold |
| Loyalty reward | Points, bonus credits or tier benefits | Qualifying activity and the required account tier |
The numbers displayed in promotional materials apply unless our offer page states something various. We may change or withdraw an offer before it ends, but we apply any change only where the published terms allow it. Promotional balances remain distinct from your cashable balance, and you must meet the wagering requirement before the related bonus amount can be withdrawn.
How we determine eligibility for promotions
Claiming a promotional offer requires one verified account, legal age and access from a permitted jurisdiction. We may request documents for verification before activating a reward or allowing a withdrawal. You must use accurate personal information, and where our terms ban repeated accounts, solely the same account is allowed per person, household and payment method.
Country, customer segment, payment option or chosen game restrictions can limit certain offers. If a promotion excludes a payment option, a deposit made with it does not qualify, and funds from the bonus cannot be transferred between accounts. Regular account rules also apply, including deposit, withdrawal and wagering activity limits. The controls support accurate payment processing and guard customers against unintended account sharing.
Details worth checking before you claim
- Check the minimum deposit, qualifying payment method and bonus percentage.
- Confirm the wagering requirement, maximum bonus amount and withdrawal cap.
- Review the expiry date, eligible games and any maximum bet limit.
- Make sure your account is verified before you request a withdrawal.
You cannot combine our promotions with other bonuses unless the bonus page expressly permits it. When this order applies, bets made with the promotional balance count first, followed by bets spending any eligible real-money balance. If you submit a withdrawal request before completing the playthrough requirement, we may remove the related balance of bonus funds under the published terms.
How we apply bonuses to your account
When you accept an offer, the reward appears in the relevant bonus area of your account. Deposit-based bonuses typically start once the qualifying deposit has settled. Bonus spins are added to the eligible game, and cashback is calculated after the period of the promotion ends or according to the calculation schedule disclosed in its terms.
Your withdrawable balance and balance of bonus funds remain distinct. You may bet from either balance when our rules permit it, although the offer terms specify how every balance counts towards wagering. We deduct qualifying wagers while you play and release a completed bonus amount under the stated conversion rule. A playthrough requirement of 30x, for example, means the total wagering amount must reach 30 times the eligible balance of credited bonus funds.
Maximum win and maximum wager limits may apply to certain promotions. If a game or a size of the wager falls outside the permitted range, that play may not count toward wagering. We set out the outstanding requirement within your account, although progress can vary slightly while a game session is still being processed.
Our casino games and their bonus features
Our game library covers slot games, table games, live dealer titles and selected jackpot slots. Access may differ depending on your account and jurisdiction. Slot titles may include expanding symbols, free-spin rounds, multipliers, cascading wins or bonus buys, while casino table games use fixed or configurable wagers. Live casino games pair a streamed table result with on-screen betting controls, and every game publishes its own rules.
| Game category | Common features | Promotion notes |
|---|---|---|
| Slots | Free spins, multipliers, bonus rounds and progressive jackpots | Free-spin offers can be limited to selected titles; jackpot games may have separate wagering rules |
| Blackjack | Dealer draw rules, insurance, splitting and doubling down | Side bets and bonus features may count at a different wagering rate |
| Roulette | Straight, combination, colour and number bets | Some roulette bonuses exclude certain bets or high-risk wagering |
| Live dealer games | Real-time tables, varied limits and optional side bets | Promotion eligibility and contribution rates depend on the specific live title |
| Jackpot titles | Contributing prize pools and prize-trigger events | Maximum bet conditions can apply while a promotional balance is active |
Our playing rules list game availability, minimum wagers and promotion rates of contribution. Our digital games use independent random number generation, while live dealer outcomes follow the procedures specified for each table. Special game features are part of the game design, while promotional rewards are subject to our individual terms of the offer.
Our approach to responsible play
Our account controls include limits on deposits, loss limits, session reminders and self-exclusion. You can ask for a cooling-off period or close your account, and our customer customer support team can help you adjust your limits. Promotions do not change the availability of these controls, and completing a wagering requirement never obliges you to continue playing.
We never market a bonus as a guaranteed income source, and wagers can lose value. Decide on a spending limit before a game starts, separate your casino deposits and cashouts from necessary household costs, and only use money you can lose. Our customer support team can explain offer conditions, status of a payment and player-account tools, but cannot offer financial advice or forecast results.
At our casino, promotions provide further gameplay options the games you prefer without encouraging rushed alternatives. Watch the conditions carefully, pick the offers that suit your account and stay inside your personal limits.